Our Staff

Tom Guffin VP, Managed Services

Kevin Brunson Director of Managed Services

Charles Haynes Manager - Managed Services Support

Patti Cicalla Business Office, Lead

Will Dunlap Senior Systems Administrator

Danny Ybarra Senior Systems Administrator

Jeremy Howard Technical Support, Lead

Steven Short Tech Support Specialist

Aaron Kinnision Tech Support Specialist

Kyle Douglass Tech Support Specialist

Patti Cicalla

Business Office, Lead

Patti Cicalla, Business Manager, is one of the original Higher Ground employees. She came to us from Shelby Systems. Prior to that, she was the financial secretary for FBC Collierville. Patti has three sons and two granddaughters.

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Our Staff

Patti Cicalla

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